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Frequently asked

Features

Can I add more than one picture at a time into the material bank?
Certainly, and it is very common to do so. A user can upload one or more files either by dragging them into the application or by selecting them through the file manager. File metadata can also be added from a single view - this makes things easier for instance when the uploaded images share same data. Copying metadata from one picture to another can also be done in the importing phase with just one click.
Can I download more than one picture at a time from the material bank?
A user can download pictures however they wish, either one by one or by using the basket function. You collect the desired number of files into the basket and combine them into one package, which can then be downloaded directly from the basket or forwarded to an e-mail.
Can part of the contents be public and part require login?
Yes. One of the main features of our product is publishing user group specific contents. An administrator can define what part of the contents should be shared publicly and what is limited to registered users.
Is it possible to add videos into the material bank?
Yes it is! The application does not limit file formats - material can be imported in any form.
Is it possible to add layout files into the material bank?
Yes it is! For example InDesign, Illustrator or Photoshop files can be shared either internally or externally, e.g. for an advertising agency or a stakeholder collaboration.
Is it possible to publish material from the material bank into other services, e.g. websites?
Yes! ImageBank Independent offers an interface (API) for fetching files from the service, which websites can utilize.

Technical

Where are the files stored?
We offer 10GB - 250GB of disk space depending on service level. The quotas can be expanded by agreement up to several terabytes. All of our plans include a secure storage space within the ETA zone. If needed, the material bank can also be installed as an on-premises solution on the customer’s own server.
How are backups handled?
Daily backup copies are made of all the files in the material bank, and they are kept at least for 14 days or as agreed.
Is it possible to expand the disk quota?
Yes! We offer 10GB - 250GB of disk space depending on service level. The quotas can be expanded by agreement up to several terabytes.

Deployment

How is material batch importing done during deployment?
The customer can deliver existing files either via FTP or on an external drive. Possible image metadata is delivered to us in Excel format.
What does the deployment require from the customer?
The deployment plan defines the user groups, category structure, and extent of metadata according to the customer’s needs. In addition, brand-specific colours, logo files and background image have to be supplied for deployment.
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